FAQ (Frequently Asked Questions) / Support

Welcome to InfinitusGiants Help Center!
Here are answers to some common questions we get from our readers, customers, and clients.

 

Q1. What is InfinitusGiants?
InfinitusGiants is a digital marketing services and Training services provider such as SEO, digital marketing, website Design & Paid Advertising, and more, built for businesses, learners, creators, professionals, and entrepreneurs.

Q2. Is registration required to access your content?
No, blog content and most resources are free to access. Only specific digital products or services may require purchase or sign-up.

Q3. Where can I purchase your Digital and Affiliate Products?
We sell digital products through platforms like Instamojo, Topmate, Cosmofeed,Graphy, TagMango, Gumroad, Payhip, Etsy, Lemon Squeezy, Whop, and Affiliate products through Amazon, Meesho & others. Each product is linked with its respective platform.

Q4. What if I don’t receive my product after payment?
Please contact the platform’s support of Instamojo, Topmate, Cosmofeed,Graphy, TagMango, Gumroad, Payhip, Etsy, Lemon Squeezy, Whop, and Affiliate products through Amazon, Meesho & others as per the product you have chosen and we can't help you for your 3rd third-party purchase.

Q5. Can I get a refund for a digital product?
All digital sales are typically final. Please review the product details carefully before purchasing. No refund is allowed for any Digital product.

Q6. How can I avail your services?
Please visit the service page, select your service option and book your appointment for your opted service. We’ll respond within 24–48 hours. To explore our services in details please visit our Service Page

Q7. Do you offer custom plans or consultations?
Yes, we offer custom pricing and digital consultation depending on your project needs. Just mention it in the contact form.

Q8. What is your response time for service inquiries?
We usually respond within 24–48 hours on business days.

Q9. What kind of training do you provide?
We offer beginner-friendly training of digital marketing & other related courses for students and learners. Please visit to our page Certified Training Courses for more information.

Q10. How can I apply for training or consultation?
Select a training course of your choice on our certified training courses Page, and click on the "Register Now" button to proceed further, a form will be open in which you will find two options-'Book a free consultation' & 'Direct Enrollment', if you want to discuss about the training courses before enrolling in any training course then select 'Book a free consultation' and if you want to enroll directly with your own understanding in our any training course then select 'Direct Enrollment'. In both of any choices after submitting your form we’ll get back to you within 24 working hours to process further.

Q11. Is it safe to purchase from your site?
Yes. We use secure platforms like Instamojo, Topmate, Cosmofeed,Graphy, TagMango, Gumroad, Payhip, Etsy, Lemon Squeezy, Whop, and Amazon & Meesho (for affiliate products only) for all transactions related to training, services and Digital Products. These platforms handle your payment securely.

Q12. Do you collect any personal payment information?
No, we do not collect or store your card or payment details. Transactions are handled by third-party platforms.

Q13. How do I contact support?
You can reach us any time through our Contact Page. We typically reply within 24–48 hours.

Q14. Do you offer support after a service is completed?
Yes, limited post-service support is included based on the plan. Ongoing support can also be arranged on request.

Q15. Does your website accept Guest Blog or Article?
Yes, we accept it, followed by our guidelines, if you are interested to be a Guest blogger or you want to write for us then go through our Guest Posting guidelines page for more details and if you fullfill the guidelines requirements then you may carefully submit your Article/Blog to our website, visiting via "Submit Your Article" page. Kindly review our guest posting guidelines before submitting any Article/Blog to our website. To submit your Article/Blog, please visit Submit Your Article

Q15. Does your website offer free job posting service?
Yes, we accept it, followed by our guidelines, if you are interested to post your genuine company's vacancies then visit the job posting page or conatct us for the same Submit Job vacancies

✉️ Still have questions?

Reach us directly here.

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